Frequently Asked Questions

In countries where multiple networks are available, which network does the SIM select?

Are there setup fees, fixed fees or commitments?

Do you provide voice services?

Can I send/receive SMS with IoT Connect SIMs?

Can I force a specific carrier in the case of multiple available carriers?

Are new countries automatically added to my SIMs?

What do I pay if my SIM is not being used?

How am I invoiced for my SIMs?

How can I control my SIM’s data usage?

Can I benefit from advanced IoT options?

Managing your SIMs

What SIM form factors can I order?

Should I select pay-per-use or a pooled (shared between SIMs) bundle?

Can I set up a data plan for my SIMs?