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Media & entertainmentMobile Virtual Network Operator
Digimium Transforms SME’s Customer Experience with Bespoke Telephony Solutions
Digimium is a French operator and integrator specialising in enterprise and mobile telephony. With over 20 years of experience, the company offers simplified and secure solutions for integration and migration projects towards efficient collaboration tools and cybersecurity tailored for SMEs. We spoke with Olivier Mouilleseaux, co-founder of Digimium, to learn more about his vision and his experience working with Transatel.
About Digimium
Digimium addresses various use cases, including collaborative solutions and modernisation tools for enterprise telephony, all under a single provider. Thanks to our customised support, Digimium acts as a unique point of contact to integrate, manage, and maintain your company’s IT, Telecom, and Network solutions. At Digimium, our goal is to be a partner that listens to our clients, doing things properly instead of simply sending out invoices at the end of the month. Our clients are typically SMEs, smaller companies with 20 to 200 users. We aim to provide responsiveness that they won’t find elsewhere and support that would be hard to replace. As a smaller, human-scale company ourselves allows us to be truly present for our clients, which helps us stand out in a competitive mobile operator market.
Why launching an MVNO?
Digimium sees itself as a sort of Chief Information Officer (CIO) for our clients’ mobile and fixed telephony needs. This allows us to handle all connectivity and telephony issues for businesses that outsource their solutions to us. We began actively operating our business using Transatel’s Full MVNO architecture. Later, we opened a Light account, which gave us access to Orange’s features. One key value for our clients is the ability to offer fixed-line backup solutions with 4G. Additionally, features such as Static Public IPs – on which we were early testers -enabled us to directly address our clients’ needs for remote fleet management. Today, with our IoT account for M2M solutions, we have three distinct catalogs thanks to Transatel.
« Transatel is a partner that helped us grow from the very beginning of our journey, and with whom we have built a strong and close relationship over the years. »
Why Transatel?
Choosing Transatel allowed us to collaborate with a partner offering more than just billing solutions for our clients, it’s an active collaboration. Transatel’s CEO Jacques Bonifay and his team were tremedously instrumental in supported us when we were a small company starting on our own limited resources. Their help enabled us to quickly add mobile services to our catalog. We maintain a close relationship with them, and our account manager provides excellent support. For Digimium, the priority is delivering responsiveness and a unique experience in the telecom market, an experience we also demand from our partners.
To learn more about Digimium visit www.digimium.com
